Registered Office: Pierre AUMOITE – CyclAventure, 302 Chemin du Poncet, 74260 Les Gets, France

Email: info@cyclaventure.fr

Website: www.cyclaventure.fr

Last Updated: May 2026

1. PURPOSE AND REGULATORY FRAMEWORK

These General Terms and Conditions of Sale (GTCS) apply to all coaching, sports training, and guiding services provided by CyclAventure, in compliance with Article L 321 of the French Sports Code, which governs supervised sports activities in France.

Activities Covered:

• Cycling and Mountain Biking (including E-MTB, adaptive tandem, enduro, downhill, gravel)

• Summer and Winter Hiking (including snowshoeing)

• Mountain Running – Trail Running

• Bike Mechanics Courses

• Other activities supervised by qualified professionals

2. PARTICIPATION AND PREREQUISITES

Participation in the outings and activities offered requires:

1. Good physical health (appropriate for the chosen activity). For mountain or technical activities, a minimum level may be required (specified in the activity description).

2. Appropriate equipment (see Section 4.2).

3. Compliance with the instructions given by the supervising instructor.

3. SUPERVISION

In accordance with the French Sports Code, the Client(s) will be supervised by a qualified professional for the practiced discipline, within the scope of their authority:

Mountain Biking (including technical trails): DEJEPS perfectionnement sportif mention VTT (MTB instructor).

Hiking, Trail Running, Snowshoeing: DEJEPS Accompagnateur en Moyenne Montagne (Mountain Leader).

Supervision Ratio: Varies depending on the activity, itinerary, and group.

4. BOOKING AND REGISTRATION

4.1. Booking Procedures

Registration must be completed in advance via email, form, phone, or in person, subject to availability, and is subject to acceptance by CyclAventure.

A written confirmation (email) will be sent within 48 hours.

4.2. Payment

Payments can be made by check, bank transfer, card or cash at the time of booking confirmation and before the activity begins.

Deposit: 30% of the total amount for bookings made more than 15 days in advance (full payment required otherwise).

5. SAFETY

The departure, continuation, or route of an outing is subject to the instructor’s assessment based on:

• Weather conditions (except in the event of an orange weather alert issued by Météo France for the activity area and period).

• Terrain conditions (practicability).

• Equipment compliance (clothing, PPE, bike).

• Physical or technical abilities of participants.

6. INSURANCE

Professional Civil Liability Insurance: The instructor is insured against risks specific to the supervised discipline at the activity location and holds a valid professional sports educator card, in accordance with Article L 321-7 of the French Sports Code.

Personal Accident Insurance: Strongly recommended for participants. It covers medical expenses, repatriation, etc. (not included in the price).

7. CLIENT OBLIGATIONS

7.1. Physical and Medical Conditions

The Client certifies that they are in good health and fit to participate in the chosen activity. Any medical condition that could affect the safety of the Client or the group during the activity must be disclosed to the organizer and instructor (e.g., allergies, diabetes, attention disorders, cardiovascular issues, coagulation disorders, visual/motor/cognitive/neurological impairments, etc.).

Contraindications: Severe cardiac, respiratory, or joint problems. Consult a doctor before registering for the activity.

Minors: Parental authorization is mandatory for minors.

7.2. Equipment

Mandatory Personal Equipment:

• MTB/E-MTB/Gravel Biking: Approved helmet, gloves, sunglasses, closed-toe shoes, appropriate clothing, food, and water (quantities depend on the itinerary), bike suitable for the activity and in perfect working condition.

  • Enduro/Downhill (in addition to the above): Full-face helmet, back protector, knee pads.

• Summer Hiking: Rigid-soled hiking shoes (high or low-cut depending on the itinerary and season), warm clothing, rain gear, hat, sunscreen, category 3 sunglasses, food, and water (quantities depend on the itinerary).

• Winter Hiking (including Snowshoeing): Rigid-soled, high-top hiking shoes, warm clothing, insulated gloves, waterproof clothing, beanie, sunscreen, category 3 sunglasses, food, and water (quantities depend on the itinerary).

• Trail Running: Shoes suitable for rough terrain, waterproof jacket, cap, emergency blanket, food, and water (quantities depend on the itinerary).

• All Activities: Any ongoing medical treatments (prescription medications).

Responsibility: The Client is responsible for their own equipment. Any borrowed equipment must be returned in good condition (otherwise, repair or replacement costs will be charged). Rented equipment complies with the rental company’s terms.

7.3. Compliance with Instructions

• Follow the safety instructions given by the guide.

• Do not leave the group without authorization.

• Respect the environment (wildlife, flora, fire prevention, stay on marked trails, take all waste with you).

Any failure to comply with these rules and instructions may result in the cancellation of the activity.

8. CANCELLATION AND POSTPONEMENT

8.1. Cancellation at the Client’s Initiative or Fault

No refund will be issued in the following cases:

• Withdrawal less than 48 hours before the activity (full payment is due).

• Weather conditions, unless an orange weather alert is issued by Météo France.

• Activity interrupted or not completed due to:

1. Insufficient physical and/or technical level.

2. Mechanical breakdown or failure.

3. Inadequate equipment (see Section 7.2).

8.2. Cancellation by CyclAventure

CyclAventure may cancel or shorten an activity for the following reasons, before or during its execution:

1. Insufficient participants (minimum 4 people for group outings, unless otherwise agreed).

2. Unfavorable weather or safety conditions (decision made by the guide based on on-site assessment).

3. Force majeure (e.g., government restrictions).

In case of cancellation by CyclAventure:

Where possible, if the cancellation can be anticipated, notification will be sent to the Client 48 hours before the activity starts.

Refunds:

• If the cancellation occurs before the activity begins, a full refund of the supervision fees will be issued within 15 days.

• If the cancellation occurs during the activity (to ensure the safety of people and property), a partial refund may be applied on a pro rata basis. The pro rata is calculated as follows: (Actual return time to the planned arrival point - Actual departure time) / Initial planned duration

9. RIGHT TO IMAGE

The Client authorizes CyclAventure to use photos/videos taken during activities for commercial or promotional purposes, unless written objection is submitted before the activity begins.

10. DISPUTES

In the event of a dispute between the Client and CyclAventure:

Both parties will attempt to resolve the issue amicably (the Client must submit a written complaint to the professional or, if applicable, to the Customer Service Department).

If no amicable agreement is reached or if the professional does not respond within a reasonable period of one (1) month, the Client (as a consumer under Article L.133-4 of the French Consumer Code) may refer the matter free of charge to the competent mediator listed by the French Mediation Evaluation and Control Commission, namely: Société Médiation Professionnelle, https://www.mediateur-consommation-smp.fr, 24 rue Albert de Mun – 33000 Bordeaux, France

11. APPLICABLE LAW

These General Terms and Conditions are governed by French law. In the event of a persistent dispute, the courts of Thonon-les-Bains shall have jurisdiction.

12. ACCEPTANCE AND APPLICATION OF GTCS

By registering, you acknowledge that you have read and accepted these General Terms and Conditions.

CyclAventure reserves the right to modify these GTCS at any time. The applicable terms are those in effect at the time of booking.

1. WEBSITE PUBLISHER

Business Name: Pierre AUMOITE – CyclAventure

Legal Form: Sole Proprietorship (Entreprise Individuelle)

Registered Address: 302 Chemin du Poncet, 74260 Les Gets, France

Email: info@cyclaventure.fr

SIRET Number: 90112076600018 (French Business Identification Number)

APE/NAF Code: 8551Z – Teaching of Sports Disciplines and Leisure Activities (French Classification of Economic Activities)

2. PUBLISHER

Name: Pierre AUMOITE

Role: Business owner, qualified MTB Instructor and Mountain Leader.

3. WEBSITE HOSTING

Hosting Provider: Google LLC

Service Used: Google Sites

Address: 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

Website: www.google.com

4. INTELLECTUAL PROPERTY

The website cyclaventure.fr and all its components (texts, images, logos, videos, etc.) are the exclusive property of Pierre AUMOITE – CyclAventure.

Any reproduction, distribution, or transmission of all or part of the content on this site is strictly prohibited without prior written authorization from CyclAventure.

5. SPECIFIC REGULATIONS FOR SUPERVISED ACTIVITIES

CyclAventure operates under French law and complies with the French Sports Code (Article L 321) for supervised sports activities.

Professional Qualifications:

• Mountain Biking, Cycling: DEJEPS perfectionnement sportif mention VTT (MTB instructor french qualification).

• Hiking, Snowshoeing, Trail Running: DEJEPS – Accompagnateur en Moyenne Montagne (Mountain Leader).

Professional Card Number: 07422ED0531 (Issued by French authorities for sports educators)

Insurance:

Professional Civil Liability Insurance is taken out with AXA France IARD, through ACS+, via the MCF (Moniteur Cycliste Français – French Cycling Instructors Union) and AN3S (group insurance policy no. 675047304). The coverage applies worldwide, excluding claims filed in the USA or Canada or subject to the laws of these countries.

A copy of the insurance certificate is available upon request.

6. TERMS OF USE

Access to the website www.cyclaventure.fr is free of charge, except for internet access fees charged by your service provider.

By using this website, you acknowledge that you have read these legal notices and agree to comply with them.

7. PERSONAL DATA PROTECTION

Data Controller: Pierre AUMOITE (CyclAventure)

Purpose of Data Collection:

• Managing bookings and registrations for activities.

• Sending information about CyclAventure services (newsletters, promotions, updates).

• Improving user experience and website functionality.

Legal Basis for Processing:

User Consent: For newsletters and marketing communications (opt-in required).

Contract Performance: For booking and providing services.

Legal Obligation: For retaining payment records (1 year).

Data Retention Period:

Customer Data: 3 years after the last interaction.

Payment Data: 1 year (for legal and accounting obligations).

User Rights Under GDPR:

As a user, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.

• Right to Rectification: Correct or update inaccurate or incomplete data.

• Right to Erasure: Request the deletion of your data (subject to legal retention requirements).

• Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.

• Right to Object: Opt out of direct marketing or processing based on legitimate interests.

• Right to Restrict Processing: Request that we limit how we use your data in certain circumstances.

How to Exercise Your Rights:

Submit a request via:

• Email: info@cyclaventure.fr

• Postal Mail: Pierre AUMOITE – CyclAventure, 302 Chemin du Poncet, 74260 Les Gets, France

Response Time: CyclAventure will respond to your request within 1 month. If your request is complex, we may extend this period by up to 2 months, but we will inform you of any delay.

Filing a Complaint:

If you believe your rights under GDPR are not being respected, you may file a complaint with the French Data Protection Authority (CNIL):

• Website: www.cnil.fr

• Address: 3 Place de Fontenoy, TSA 80715, 75334 Paris CEDEX 07, France

International Data Transfers (For Non-EU Clients)

CyclAventure primarily processes and stores data within the European Union (EU).

However, as our website is hosted by Google LLC (USA), some data (e.g., analytics, cookies) may be transferred to servers located outside the EU.

Safeguards: Google LLC complies with the EU-U.S. Data Privacy Framework (DPF), which ensures an adequate level of protection for personal data transferred to the U.S.

Your Rights: If you are a non-EU resident, you may contact us at info@cyclaventure.fr to discuss how your data is protected under applicable laws.

8. COOKIES

This website uses cookies to analyze traffic, improve user experience, and provide personalized content (e.g., via Google Analytics).

Types of Cookies Used:

• Essential Cookies: Required for the website to function (e.g., session cookies).

• Performance Cookies: Help us improve the website by analyzing how users interact with it.

• Functional Cookies: Enable enhanced features (e.g., remembering preferences).

• Marketing Cookies: Used to track visitors across websites to display relevant ads (if applicable).

Consent: On your first visit, you will be asked to accept or refuse non-essential cookies. You can withdraw your consent at any time.

Cookie Management: You can disable or delete cookies through your browser settings (Chrome, Firefox, Safari, etc.). However, this may affect the website’s functionality.

9. HYPERLINKS

This website may contain links to third-party websites (e.g., partners, social media, or external resources).

CyclAventure does not control and is not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of any website you visit.

10. LIMITATION OF LIABILITY

CyclAventure cannot be held liable for:

• Direct or indirect damages (e.g., data loss, viruses, financial loss) arising from the use of this website.

• Errors, omissions, or inaccuracies in the information provided on the website.

• Content or practices of third-party websites linked from this site.

11. APPLICABLE LAW AND DISPUTES

These legal notices are governed by French law.

Any disputes arising from the use of this website or our services will be subject to the exclusive jurisdiction of the courts of Thonon-les-Bains, France.

12. CONTACT

For any questions regarding:

• Legal notices

• Data protection

• Activities or services

Contact Us:

• Email: info@cyclaventure.fr

• Postal Address: Pierre AUMOITE – CyclAventure, 302 Chemin du Poncet, 74260 Les Gets, France