Professional mountain biking coaching & guiding services are regulated by law under article L 321 of the French Sports Code.

Participation : taking part in any of the activities described in the contents of this website requires a healthy condition (more details can be provided on request), a suitable equipment as well as the proper observance of the instructions provided by the guide/instructor in the field.

Supervision : In compliance with the French Sports Code, as a participant, you are under the supervision of a qualified MTB instructor within limits of his/her prerogatives.

Safety: the instructor may alter a route or session at any time according to contingencies such as (non-comprehensive list):

• Weather conditions

• Terrain conditions

• Gear & equipment conformity (clothing, protection gear, bicycle...)

• Fitness & technical skills of participants

Insurance : in compliance with article L 321-7 of the French Sports Code, a professional instructor must hold a valid public liability insurance regarding specific mountain biking activities. Participants personal insurance is discretionary but recommended.

Booking & payment : booking has to be made in advance, via e-mail, phone or in person and is subject to availability and confirmation. A booking is confirmed upon payment of a deposit greater than or equal to 20% of the total amount. Payments can either be made by check, cash, transfer of by card. A full payment is required prior to service delivery. By booking, you hereby acknowledge applicable service terms and contions.

Cancellation & rescheduling : no cancellation or rescheduling of service can occur under the following circumstances:

• Poor weather conditions, unless an ongoing "orange weather notice" has been issued by national weather services in the area of the activity.

• Service interruption due to inadequate fitness or technical level of any participant or caused by mechanical issues.

• Improper gear or equipment (see Useful information for more details)

Refund : no refund will be granted under the following conditions:

• Withdrawal with less than 48h notice, full payment will be requested.

• Any of the aforementioned exclusions listed under "Cancellations & rescheduling.

Dispute – Consumer mediation: In the event of a dispute between the Customer and the company, they will endeavour to resolve it amicably (the Customer will send a written complaint to the professional or, if necessary, to the Professional's Customer Relations Department). In the absence of an amicable agreement or in the absence of a response from the professional within a reasonable period of one (1) month, the Consumer Customer within the meaning of Article L.133-4 of the Consumer Code has the possibility to seize free of charge, if a disagreement remains, the competent mediator registered on the list of mediators established by the Commission for the Evaluation and Control of Consumer Mediation pursuant to Article L.615-1 of the Consumer Code, namely: La Société Médiation Professionnelle, https://www.mediateur-consommation-smp.fr, 24 rue Albert de Mun - 33000 Bordeaux.

This website (mtb.aumoite.fr) and all of its content are the exclusive property of Pierre AUMOITE - CyclAventure.

Company details:

Corporate name: Pierre AUMOITE, CyclAventure

Company address: 302 Chemin du Poncet, 74260, Les Gets, FRANCE

Contact: info@cyclaventure.fr

Registration number (SIRET): 90112076600018, Enseignement de disciplines sportives et d'activités de loisirs (8551Z)

Specific regulations:

Qualifications : French MTB instructor "Diplôme DEJEPS perfectionnement sportif mention VTT" - French Mountain Guide trainee (DE AMM)

Insurance : Public liability insurance issued by MMA via the MCF union.

Hosting & publishing:

This website is published and hosted using Google Sites, property of Google Inc.

Contents are edited & published by Pierre AUMOITE.